Due the current situation hotel bookings are a matter of trust.
The following advantages are for direct bookings for the summer season 2021:
*Our cancellation conditions as part of the CAREFREE PACKAGE:
All direct bookings will receive the CARE-FREE PACKAGE. Direct bookings are booking who are made through our Schlosshotel Ischgl website or directly at the hotel. Except for online bookings that are not made through the Schlosshotel Ischgl website.
For all other cancellations, our general cancellation conditions apply in accordance with the general terms and conditions for the Austrian hotel industry.
Unfortunately we can’t say at the moment which measures will apply at the time of your arrival in hotel, restaurant, bar, etc. We will strictly follow all government measures and implement them as best as we can.
If you need a negative Covid-19 test for your trip home, you can have yourself tested in Ischgl. You will receive your result within 24 hours.